POSITION OVERVIEW:
The Massage
Therapist position is responsible for
providing the highest quality of services. The therapist will utilize their
specialized modalities and techniques to provide massage to our members and
guests. A Licensed Massage Therapist and Bodywork Therapist must demonstrate a
strong customer service ethic, be compassionate, enthusiastic, motivated, and
sensitive to the needs of the center’s diverse clientele.
This front line, part-time (hourly) position
reports to our Fitness and Personal Services Program Manager.
RESPONSIBILITIES:
·
Provide a high level of attention to customer
service
·
Engage members in conversations,
address them by name, introduce yourself
·
Market, book clients, and conduct
other general business tasks
·
Talk with clients about symptoms, medical history,
and desired results
·
Evaluate clients to locate painful or tense areas
of the body
·
Manipulate muscles or other soft tissues of the
body
·
Provide clients with guidance on stretching,
strengthening, overall relaxation, and how to improve their posture
·
Document clients’ condition and progress
·
Maintain a consistent client base
·
Complete at least three sessions per week
·
Monitor massage supplies and equipment
·
Maintain a clean and safe working environment.
This includes being responsible for massage room, supplies, and massage table
preparation
·
Maintain accurate records for all massages
·
Notify the Fitness and Personal Services Manager
of all accidents and file a written accident report within 24 hours
·
Adhere to policies, code of ethics and emergency
plan of Jewish For Good at the Levin JCC
·
Assist with emergency and crisis situations as
needed
·
Arrive 5-10 minutes before the start of each
client
·
Schedule client’s appointments, redeem sessions
and use our current payroll software program for tracking hours
·
Provide exceptional customer service to members
and guests throughout the Health and Wellness Center
·
Attend and participate in all required staff
meetings
·
Read and respond to business email on a daily
basis
·
Return phone calls and emails within 24 hours
·
Wear Health and Wellness Center provided massage
therapist shirt while providing service
·
Assist with washing linens for sessions
·
All other duties as assigned">