The Health and Wellness Director supports and influences community health as a part of a cause driven leadership team. The individual in this role is responsible for the daily operations of all Wellness programs and building strong, positive membership experiences through traditional YMCA Signature Programs, management of the Wellness Center Floor, Personal Training Programs, Small Group Fitness Programs, Group Exercise Classes and Chronic Disease prevention.
ESSENTIAL FUNCTIONS
Developing and Inspiring People:
· Recruit, hire, train, schedule and supervise staff and volunteers to ensure quality programming is being delivered to participants consistent with the YMCA philosophy and mission.
· Cultivate the professional development of staff for growth and success.
· Address staffing issues and concerns.
· Compile payroll bi-weekly and monitor daily hours for staff.
· Conduct staff meetings and trainings to foster success and growth.
· Evaluate staff performance, identifying areas for improvement and recognizing successes.
Building Relationships:
· Provide exceptional service to all staff, members, volunteers and guests.
· Onboarding, supervision, growth and retention of members.
· Teach classes, train or deliver direct wellness services to participants as needed or assigned.
· Model relationship-building skills (including Listen First) in all interactions. Respond to all member and community inquiries and complaints in timely manner.
· Develop and maintain collaborative relationships with community organizations and partners.
Leading Operations:
· Be a content expert on YMCA Health and Wellness, identifying trends and needs of members of all ages.
· Know and follow the YMCA established business procedures.
· Promote membership and fitness opportunities available in the YMCA.
· Responsible for program enrollment, retention, evaluation, and reporting.
· Establish new and expand on existing program activities within the community, including chronic disease prevention programing.
· Promote, staff, supervise, and market programs of the YMCA to various groups in the community.
· Oversee group exercise class schedules that are current with trends and community/member needs.
· Cooperate with other Southern District YMCA staff in the planning, promotion and implementation of special events; and maintain positive working relationships with peers on special projects.
· Coordinate use of facilities for program activities and events.
· Compile/report on program statistics. Monitor and evaluate effectiveness and participation of programs.
· Develop, manage and monitor the Wellness operating budget to meet or exceed fiscal objectives.
· Implement and supervise safety and emergency procedures as they relate to both personnel and members.
· Responsible for upkeep of equipment and ensuring uncompromising levels of cleanliness and safety.
· Monitor usage of fitness equipment and make recommendations for new equipment as needed.
· Purchase all equipment necessary as budgeted and approved for the success of the YMCA and department.
· Create a maintenance plan and long-term strategy for capital improvements.
· Serve as Director on Duty/Manager on Duty as assigned.
· Attend all meetings required of full time staff.
· Develop and maintain collaborative relationships with community organizations.
· Assist in YMCA fund raising activities and special events.
· Other duties as assigned.