Fitness Program Manager (St. Louis, MO)

What you will be doing:

• Carries out supervisory responsibilities for on-site staff in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing, and planning the succession of associates. Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services.

• Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.

• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.

• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives and includes strategies for programming.

• Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.

• Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions for onsite fitness offerings.

• Tracks participant and program data for measurement of individual and program goal achievement, outcomes, and results; creates outcomes focused management reports based on the identified business plan goals and objectives.

• Generate revenue producing programs. Identify expansion opportunities and revenue targets, creates plans to generate revenue and meet financial goals.

• Directs the implementation of fitness center based and group fitness programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness Center(s) operations.

• Creates an engaging community that drives member participation.

• Manages all fitness center program activities in accordance with HealthFitness operational, quality, safety and service standards.

• Designs and develops outcomes focused programs and interventions including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.

• Coordinates marketing and communications to maximize program engagement for programming, bringing in HealthFitness Corporate support as appropriate. Ensure that both client and HealthFitness standards and requirements are used/met on all marketing materials and communications. Create professional standards for all marketing materials to ensure highest quality and professionalism.

• Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage.

• Other duties as needed/assigned.

What you bring with you:

• Bachelor’s degree in Exercise Science, Health Promotion, Kinesiology, or related discipline and 2+ years’ related industry experience.

• Current Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross, or American Safety & Health Institute required by start date.

• Personal Training certification from an industry recognized and HealthFitness approved provider required.

• Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT, or NETA; if not current, will be required within 60 days of hire.

• Previous supervisory experience a plus.

• Ability to lead, manage and operate a fitness center.

• Strong interpersonal and customer service skills including the ability to motivate others.

• Ability to effectively organize and prioritize work demands.

• Computer proficiency in MS Office including at minimum Word, Excel and Outlook.

• Proficiency in fitness assessment and exercise prescription.

• Ability to teach a variety of group exercise class formats.

• Strong technical skills with proven ability to use and teach on different virtual platforms, technical savvy to think fast and troubleshoot issues.

• Proven ability to build rapport and establish relationships remotely and in person.

• Strong presentation skills and professionalism.

• Excellent communication skills both verbally and written and on camera.

• Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Compensation is between $56,000-$60,000 per year. Pay is dependent on experience and qualifications. Additional commission opportunities available for someone with a Personal Training certification from an industry recognized and HealthFitness approved provider.

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.