Recreation Supervisor - Apex Centre

City of McKinney - Apex Centre
3003 Alma Rd
McKinney, TX 75070
United States

Application Closing Date
Manages Others
Experience Required
Degree Required
From $51,488 To $59,206
Per Year    
Employment Type
Work Schedule
No Travel

Job Description


$51,488.00- $59,206.05/Annually
$  1,980.31 - $  2,277.16/Bi-Weekly

Working for the City of McKinney is more than a job.  It is an opportunity to make a meaningful difference in the lives of others.  It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation.  In 2014, our community was named "The #1 Best Place to Live in America."  Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family.  That's why we exist.
City of McKinney employees work hard and at a very fast pace.  However, we also look after and support one another.  All of us are guided by four employee-generated values – Respect, Integrity, Service, and Excellence (RISE).  We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture.  All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.

Under general supervision, the Recreation Supervisor is responsible for the overall programming of recreation and fitness programs at the McKinney Aquatics and Fitness Center (MAFC), including the marketing and sales of these programs working to support a 100% cost recovery facility.  This requires primary oversight of the programming standards, systems and practices as they directly impact the overall member and guest experience and operating excellence of the divisions.  Serves as a manager on duty various days and evenings throughout the week.

Essential Functions/Knowledge, Skills, & Abilities


• Manages the recreation/fitness division budget, including both the revenue and expense funds to achieve self-sufficiency. 
• Supervises program/activity staff, fitness floor staff, camp counselors, athletic personnel including hiring, training, coaching, counseling, and evaluating all staff.
• Develops an annual sales plan and strategic action plan to achieve budgetary goals of a 100% cost recovery facility.
• Develops recreation, fitness, and athletic programs including descriptions, schedules, instructors, etc. for brochure periods.
• Manages and remedies the divisions' pricing of services, staff and contract employee payroll, sales and other revenues and expenses to meet budget and forecast goals as necessary.
• Ensures the operation of both divisions meet city standards and provides an environment of member and guest delight.
• Manages all recreation/fitness programming and marketing practices, policies and systems that are necessary for achieving the division and facility's strategic and business plan goals.
• Manages contracts with group exercise instructors and personal trainers.
• Manages all leagues and recreation activities, including employees and contractors who instruct/service these programs.
• Ensures the safety of all facility guests.
• Maintains a clean and orderly facility, including preventative maintenance on all equipment and equipment is in proper working order.
• Creates, coordinates, resources, implements, delivers, markets and sells all recreation/fitness programs and services. 
• Assists in the delivery of division services as required, including providing specific services as qualified to do so by training (examples are working the floor, instructing a class, facilitating program activities, etc).
• Administers standards of operation, policies and, procedures.
• Administers recreation services including the oversight of sports leagues and supervising recreation activities.
• Serves as Manager on Duty on a rotating schedule as needed.
• Must work various shifts, including evenings and weekends as scheduled.


• Conducts regular meetings and education sessions for direct report employees.  In addition, cooperates with the facility manager in conducting an annual meeting for all employees.
• Handles the daily, weekly and monthly payroll functions for all groups, including, but not limited to, collecting and auditing contractors' commission sheets, preparing all payroll activities in payroll system, managing payroll and commission expense to plan, etc.
• Meets regularly with the management team to ensure there is complete cooperation between divisions in the facility and effective communication to other employees in the facility regarding the divisions' services and operation.
• Because of the fluctuating demands of the facilities operation, it may be necessary that each employee perform a multitude of different functions; therefore, as a central part of your job, you will be expected to assist others when the occasion arise, just as other employees are expected to assist you.  Accordingly, you may be expected to perform other tasks as needed that are not included in the above accountability list.
• Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of MAFC.  This includes wearing the MAFC approved uniform and nametag.
• Adheres to all the various written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc.
• Attends all scheduled employee meetings.
• Performs other tasks as needed or directed.


• Knowledge of general office machines and software, including computers, printers/copiers, and Microsoft Office products including Outlook.
• Knowledge of customer service practices and protocols.
• Strong knowledge of the key components of the sales and fitness processes.
• Strong interpersonal and communication skills, including proper telephone etiquette.
• Skill to communicate clearly and concisely with facility staff, customers, vendors and volunteers.
• Detail and results oriented, highly motivated, analytical thinker, and able to work independently.
• Possess a desire to achieve goals, maximize member opportunities, and enjoys a competitive sales environment.
• Possess a strong customer service focus and respond professionally to requests and inquiries from guests, members and staff.

Required Qualifications


• Bachelor degree in Health, Fitness, Recreation or related field, or six years experience in sports or recreation field in lieu of education.
• Minimum of two year experience in a supervisory or similar division head role.
• Minimum of four years experience in the recreation industry.
• Certification in CPR/AED required; certification in TAAF Sports Management and/or national organization such as American College of Sports Medicine (ACSM), American Council on Exercise (ACE), National Academy of Sports Medicine (NASM), etc. preferred.


Prefer a non-smoker.


• Must pass a drug screen, driving record check, and background check.
• Must have a valid Texas Class C driver's license and meet the City's driving standards.
• No visible tattoos or unnatural hair color.  No piercings to be worn visible during shift.

Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

Physical Demands/Supplemental


Regularly required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.  Must be able to speak and hear.  Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds.   

Mental and Physical Demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to meet these demands.


The indoor environment provides for a safe and healthy work environment and is smoke and drug free.  Occasionally, it may be wet and humid, as well as moderately loud.  The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity.

The above statements describe the general nature and level of work being performed as of the date of preparation and approval.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position.  Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

City of McKinney - Apex Centre
Teresa Thomason
3003 Alma Rd
McKinney TX 75070
United States

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